Technical support for the trading program
Name of service
Technical support for the trading program (GL Trade)
ICT Operations and Technical Support
Recipients of Service
Available Forms to Perform Service
The ICT department installs or removes trading program on the brokerage firms’ computers, in addition to providing technical support if needed.
Requirements and Conditions of Service
- ASE membership of the brokerage firm.
- Commitment to meet all the requirements to obtain the trading program.
A letter of request to add or cancel a trading station, or asking for the services of technical support for the installed trading program.
Steps and procedures for implementing the service
After the ASE Approval on the brokerage firm service request, the ICT department activates the service on server side and installs the trading program on the client side (brokerage firm devices) or performs the needed technical support.
Approximate Time for Completing the Service
After completing all required procedures
Information & Communications Technology Dept. / ASE
- Tel: 0096265664109
- Ext 1601/1602/1609